Imlay House

Imlay House is a warm and welcoming residential aged care home in Pambula. Our team of over 90 professional staff, many who’ve been with us over many years, are proud to support our 72 residents.

Imlay House’s residents enjoy the ground-level ease of the home with gardens landscaped for walking enjoyment, as well as social lounge rooms and quiet sitting rooms. It is conveniently located on Merigan Street in Pambula close to local shops, clubs, hospital and airport.

Volunteers and community groups play a vital role in the life of Imlay House. Our wonderful in-house Op Shop, for instance, has raised over 1 million dollars over the past 30 years. An active Ladies Auxiliary also supports Imlay House.

Imlay House is fully compliant with Aged Care Accreditation Standards and has achieved three years’ accreditation.

To find out our exact location visit our Contact page.

sapphire coast imlay house

What We Offer

SCCAC Healthcare

Healthcare

SCCAC Rural Views

Mountain Outlook

SCCAC Social Spaces

Social Spaces

Recreation/Music

Hairdressing

  • Registered nurses on duty at all times, 24 hours a day
  • 24-hour on-site care and support from our friendly, professional team
  • Safe and secure accommodation for residents living with dementia
  • Regular visits from local doctors, physiotherapists and podiatrists
  • Varied lifestyle programs directed by our qualified Diversional Therapist
  • Exercise programs, massage and assisted gardening on site
  • Regular visits from friendly hairdressers and nail care technicians
  • Professional palliative care provides comfort, compassion and dignity to residents and their families
  • Volunteers from the Community Visitors Scheme offer company to residents who wish to participate
  • Church services and non-denominational pastoral care
  • A 100% non-smoking environment
  • Spacious single and double ground-level rooms — all with garden outlooks
  • Reverse-cycle air conditioning in each resident’s room
  • Lounge areas featuring large-screen television sets
  • Personal telephones for each resident connected through Telstra
  • Productive vegetable garden cared for by residents
  • Delicious meals prepared on-site by our qualified chef
  • Full laundry services (on weekdays), at no additional cost
  • Ample parking available for visitors
  • Movie nights; games and bingo; sing-a-longs and visiting musicians; art and craft activities; and more

Fees payable by a resident in an aged care facility are regulated by the Commonwealth Government of Australia.

The Refundable Accommodation Deposit (RAD) is a lump sum payable upon entry to an aged care facility by residents who are not entitled to receive government funding towards their accommodation costs. The room price is set by the aged care facility and is subject to stringent government regulation.

From 1 November 2025, Retention Fees of 2% per annum will be applied as a daily rate to the daily balance

of the RAD, deducted monthly and capped at 5 years.

Refundable Accommodation Deposit (RAD) is the lump sum dollar amount payable to an aged care

facility and is a contribution towards the cost of the resident’s living environment, including bedroom,

recreational areas and dining rooms. The retention fee on the RAD is capped at a maximum of

10% of the incoming price (2% per annum, calculated daily).

Daily Accommodation Payment (DAP) is the interest payable on any outstanding lump sum amount (RAD) that has not been paid by a resident to the aged care facility. The current interest rate used to calculate the DAP is set by the Commonwealth Government and is currently 7.61% from 1st October 2025.  The DAP is subject to indexation twice a year based on CPI.

Residents will have the choice of paying for their accommodation as a RAD; a DAP; or a combination of the two.

A new resident will have up to 28 days from entering care to choose whether to pay the agreed accommodation price by a RAD or DAP or a combination of both.  The DAP is the default position until a RAD is paid.  Daily payments are not required more than one month in advance.

Drawing Daily Accommodation Payments (DAPs) from the Refundable Accommodation Deposit (RAD)  The DAP can be paid by the resident or can be drawn down from the RAD if the resident has chosen to pay a combination of a RAD and a DAP.  Providers may also agree to have other amounts drawn down from the RAD, however they may increase the DAP by an amount that compensates for the decreasing RAD balance.  This needs to be clearly explained in writing to the resident.  The minimum assets the Government has legislated that a resident must hold at the date of entry is $63,000 for a single person or $126,000 for a couple and can include car, contents, investments, or the family home.

The maximum RAD at Imlay House ranges from $400,000 to $550,000.

Room type Daily payment (DAP) Maximum RAD
Double room w/ shared ensuite $83.40 $400,000
Single room w/ shared ensuite $87.57 $420,000
Single room w/ ensuite $114.67 $550,000

In addition to the accommodation payment, each resident pays Daily Care Fees (DCF) that are regulated by the Commonwealth Department of Social Services.

The basic DCF is 85% of the single rate the basic age pension’s single rate, indexed twice yearly in March and September. If applicable, a means-tested DCF is also payable. Means tests are carried out by Centrelink.

Prospective residents and their families are strongly encouraged to seek independent financial advice. Imlay House staff cannot provide financial advice.

Get in Touch

To find out more about what Sapphire Coast Community Aged Care can offer
please get in touch or give us a call on (02) 6495 8600.

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